The Client Protection Principles safeguard borrower interests by creating standards that microfinance institutions must follow to avoid client harm. These include respectful customer treatment, transparent communication, data protection, proper grievance handling, and responsible recovery methods. By adopting these principles, MFIs ensure ethical conduct and protect customers who often have limited financial literacy. This builds trust and strengthens long-term social impact. ✔ Respectful interactions ✔ Safe collection practices ✔ Grievance redressal ✔ Ethical conduct
